Terms of Service

These Terms & Conditions ("Terms") govern your access to and use of the GreenNest website, courses, lessons, learning plans, credits, educational materials, and related services available through greennestcourse.org (collectively, the "Services").

By accessing or using GreenNest, creating an account, purchasing a plan, purchasing credits, booking a lesson, or otherwise using our Services, you agree to these Terms. Please read them carefully before using the website.

If you do not agree with these Terms, you should not use the Services.

1. About GreenNest

GreenNest provides online educational resources and learning services focused primarily on gardening, growing, plant care, and related subjects.

Depending on the course or learning plan selected, GreenNest may provide educational content relating to subjects including, but not limited to:

Balcony and small-space growing Indoor gardening Hydroponics Seasonal vegetable gardening Kitchen herbs and microgreens Plant health and troubleshooting Soil and compost Sustainable garden planning General plant care and growing techniques

The courses and subjects available through GreenNest may change from time to time as we update, improve, or expand our educational offering.

2. About Notynera LTD

The Services are provided by:

Notynera LTD Registered Address: 128, City Road, London, EC1V 2NX, United Kingdom

Website: greennestcourse.org

In these Terms, "Notynera LTD", "GreenNest", "we", "us", and "our" refer to Notynera LTD.

"You", "your", or "customer" means the person accessing or purchasing the Services.

3. Eligibility

You must be legally capable of entering into a contract to purchase our Services.

If you are under the applicable age of legal capacity in your country, you should only use GreenNest with the involvement and permission of a parent or legal guardian.

You are responsible for ensuring that the information you provide when creating an account or purchasing a Service is accurate and up to date.

4. Creating and Maintaining an Account

Certain GreenNest Services may require you to create an account.

You agree to:

Provide accurate and complete information; Keep your account information up to date; Keep your login credentials confidential; Take reasonable steps to prevent unauthorised access to your account; and Notify us promptly if you believe your account has been accessed without your permission.

You are responsible for activities carried out through your account unless you have notified us of unauthorised access and we have had a reasonable opportunity to respond.

We may suspend or restrict an account where reasonably necessary to protect GreenNest, other users, our systems, or the integrity of our Services.

5. GreenNest Courses and Educational Services

GreenNest provides educational information and learning experiences designed to help users develop practical gardening knowledge and skills.

Course availability, course content, lesson structure, learning materials, and subject areas may be updated periodically.

While we aim to keep course information accurate and useful, educational outcomes can vary between individuals depending on factors including:

Existing knowledge and experience; Time spent studying or practising; Growing environment; Climate and local conditions; Plant varieties; Soil and water conditions; Equipment and materials available; and How the information is applied.

Completion of a GreenNest course, lesson, or learning plan does not guarantee a particular gardening result, crop yield, plant growth outcome, or level of proficiency.

6. Learning Plans and Credits

GreenNest may offer learning plans and packages that provide customers with a specified number of credits.

Credits may be used toward eligible GreenNest lessons, courses, or other learning services according to the applicable plan and credit requirements displayed on the website at the time of purchase.

The number of credits required for a particular learning activity may vary depending on the type, duration, complexity, or specialist nature of that activity.

Before purchasing, customers should review:

The price of the plan; The number of credits included; The applicable credit value; Any stated validity or usage period; Which Services are eligible for the credits; and Any specific conditions displayed with the plan.

Credits do not represent money, cash, shares, securities, or a bank balance. Unless expressly stated otherwise, credits cannot be exchanged for cash.

7. Use of Credits

Credits are intended for use by the account holder who purchased or was allocated the relevant plan, unless we expressly allow transfer or assignment.

Credits may not be:

Sold; Resold; Exchanged for cash; Transferred for commercial purposes; or Used in connection with fraudulent, abusive, or unauthorised activity.

We may refuse to honour credits where we reasonably believe they have been obtained, transferred, or used fraudulently or in breach of these Terms.

Where a plan has an expiry date or other usage restriction, this will be communicated to you before or at the time of purchase.

8. Plan Builder and Custom Learning

GreenNest may provide tools that allow you to create or customise a learning plan based on your interests, selected subjects, learning duration, credits, or other criteria.

Plan Builder results are intended to assist with selecting a suitable learning combination.

Any displayed calculation, credit requirement, price, or learning estimate is subject to the information and options available at the time of calculation.

The final price and applicable Services will be those confirmed at checkout or before payment.

We do not guarantee that a particular combination of lessons will produce a particular gardening outcome.

9. Prices and Payments

All prices displayed on GreenNest are subject to the information shown on the relevant product or checkout page.

Prices may be displayed in the applicable currency selected or supported by the website.

You agree to pay the price displayed at the time you place your order.

Payments may be processed through third-party payment providers. We do not normally receive or store your complete payment card details where payment processing is handled by an external payment provider.

You may be required to accept the payment provider's own terms and privacy practices when completing a transaction.

We reserve the right to correct genuine pricing or description errors before accepting an order. If an error materially affects an order that you have already paid for, we will provide an appropriate resolution, which may include cancelling the affected order and refunding the amount paid.

10. Order Acceptance

Submitting an order or payment request does not necessarily mean that an order has been accepted.

An order is accepted when we confirm the purchase or provide access to the applicable Service.

If we are unable to provide a Service after payment has been made, we will contact you and, where appropriate, provide a refund or other remedy required by applicable law.

11. Online Lessons and Sessions

Where GreenNest provides scheduled or live lessons, the applicable booking information will specify the relevant session details.

Customers are responsible for:

Being available at the agreed time; Having a suitable internet connection; Having any required device or software; Providing accurate booking information; and Following reasonable instructions provided for participation.

If you cannot attend a scheduled session, any cancellation or rescheduling rights will depend on the applicable booking terms and applicable consumer law.

We may reschedule or cancel a session where reasonably necessary due to technical problems, instructor availability, operational issues, or circumstances beyond our reasonable control.

Where we cancel a paid session and cannot reasonably provide an alternative, we will provide an appropriate remedy in accordance with applicable law.

12. Cancellation and Consumer Rights

If you are a consumer, you may have statutory cancellation rights under UK consumer law for certain online purchases.

Where a statutory cancellation right applies, we will provide the applicable cancellation and refund rights in accordance with the law.

For digital content or services that begin during a cancellation period, certain exceptions and specific requirements may apply. Where legally permitted, we may ask for your express request to begin supplying a service before the end of the applicable cancellation period.

Nothing in these Terms is intended to remove or reduce any consumer rights that cannot legally be excluded.

For further information about cancellation or refunds relating to a specific purchase, please refer to the information provided during checkout or contact us.

13. Refunds

Refund eligibility depends on the type of Service purchased, whether the Service has already been supplied, and any applicable statutory consumer rights.

Where a refund is legally required, we will process it using the applicable payment method or another appropriate method.

Where a customer requests a discretionary refund that is not required by law, we may consider the circumstances and determine whether a refund is appropriate.

Nothing in this section limits any mandatory rights you may have under applicable consumer protection law.

14. Educational Information and Gardening Disclaimer

GreenNest provides educational information for general learning and gardening purposes.

Gardening outcomes can depend on many factors outside our control, including local climate, weather, soil composition, pests, diseases, plant varieties, water quality, light levels, temperature, humidity, growing equipment, and individual implementation.

Accordingly, information provided by GreenNest should not be interpreted as a guarantee that a particular plant, crop, growing method, or gardening project will succeed.

Where information relates to plant diseases, pests, treatments, chemicals, fertilisers, growing systems, or other potentially consequential decisions, customers should independently verify suitability for their specific circumstances and follow relevant product labels, safety instructions, and local requirements.

GreenNest educational content is not a substitute for professional agricultural, horticultural, environmental, medical, veterinary, or other specialist advice where such advice is required.

15. Intellectual Property

Unless otherwise stated, the GreenNest website, course materials, lesson materials, text, graphics, videos, illustrations, logos, branding, software, downloadable resources, and other content are owned by or licensed to Notynera LTD.

You are granted a limited, non-exclusive, non-transferable right to access and use purchased educational materials for your personal, non-commercial learning purposes.

You must not, without our prior written permission:

Copy or reproduce substantial portions of GreenNest course materials; Sell, licence, distribute, or commercially exploit our educational materials; Upload course materials to public websites or file-sharing services; Share paid course access with other people; Record or redistribute paid lessons where doing so is prohibited; Remove copyright, trademark, or other ownership notices; or Use our content to create a competing commercial course or service.

These restrictions do not prevent you from exercising rights that cannot legally be restricted.

16. User-Generated Content

Where GreenNest allows customers to submit questions, comments, feedback, photographs, reviews, assignments, or other content, you remain responsible for the content you submit.

You must not submit content that:

Is unlawful or fraudulent; Infringes another person's intellectual property rights; Contains malicious software; Contains another person's confidential information without permission; Is abusive, threatening, discriminatory, or seriously offensive; or Is otherwise inappropriate for the GreenNest community.

By submitting content, you grant GreenNest a non-exclusive permission to use it as reasonably necessary to provide, operate, improve, and promote the Services, subject to applicable privacy law and any specific rights communicated to you.

We do not claim ownership of your original content merely because you submit it.

17. Reviews and Feedback

We may invite customers to provide feedback or reviews about GreenNest.

Reviews should reflect genuine experiences and should not contain misleading or fabricated claims.

We may moderate or remove content that violates these Terms, applicable law, or our reasonable content standards.

We will not present fabricated reviews as genuine customer experiences.

18. Website Availability

We aim to keep GreenNest available and functioning reliably, but we do not guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable due to:

Maintenance; Security updates; Technical failures; Hosting or network problems; Third-party service interruptions; Updates or improvements; or Events outside our reasonable control.

Where reasonably practical, we will take steps to restore affected Services.

19. Third-Party Services and Links

GreenNest may use or link to third-party services, websites, payment processors, video platforms, communication services, analytics providers, or other external resources.

Third-party services may have their own terms and privacy policies.

We are not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

20. Prohibited Use

You must not use GreenNest:

For unlawful purposes; To commit fraud or facilitate fraudulent activity; To gain unauthorised access to systems or accounts; To interfere with website security or functionality; To distribute malware or harmful code; To scrape or systematically copy substantial amounts of website content without permission; To circumvent payment, credit, access, or security controls; To share paid access in breach of applicable plan restrictions; or In any manner that could damage GreenNest, other users, or our systems.

We may take reasonable action where there is evidence of misuse or abuse.

21. Suspension and Termination

We may suspend or restrict access to an account where reasonably necessary to:

Protect the security of the Services; Prevent fraud or abuse; Investigate suspected unlawful activity; Enforce these Terms; or Comply with legal obligations.

Where appropriate and reasonably practicable, we will notify the customer and explain the reason for the restriction.

Termination or suspension will not affect rights or obligations that have already accrued or any rights that cannot legally be excluded.

Where a customer has paid for Services that have not been supplied and a refund is legally due, suspension or termination will not remove that entitlement.

22. Our Responsibility to You

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, these Terms do not exclude or restrict any statutory consumer rights or liability that cannot legally be excluded or restricted.

Where GreenNest is legally responsible for a loss, our liability will be determined in accordance with applicable law.

For consumers, statutory rights relating to services, digital content, descriptions, quality, and other applicable protections remain unaffected.

23. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including events such as:

Natural disasters; Severe weather; Fire or flooding; Power or telecommunications failures; Internet infrastructure failures; Cybersecurity incidents affecting third-party infrastructure; Government action or restrictions; Strikes or significant disruption; Third-party service failures; or Other circumstances that could not reasonably have been prevented or avoided.

Where such an event occurs, we will take reasonable steps to minimise its impact and restore affected Services where possible.

24. Changes to These Terms

We may update these Terms from time to time to reflect:

Changes to our Services; Changes to our business; Changes to technology; Changes to legal or regulatory requirements; or Improvements to our policies and procedures.

The updated Terms will be posted on this page with a revised "Last Updated" date.

Where a change materially affects an existing customer or an existing contract, we will provide any notice or rights required by applicable law.

25. Changes to Our Services

We may modify, update, replace, or discontinue individual courses, lessons, features, learning materials, plans, or other aspects of GreenNest.

Where you have already purchased a Service, we will not use a change to unfairly remove rights you have already acquired.

Where a material change prevents us from providing a purchased Service, we will provide an appropriate remedy where required by applicable law.

26. Privacy and Personal Data

Our handling of personal information is explained in our Privacy Policy.

By using GreenNest, you acknowledge that we may process personal information as necessary to provide our Services, process payments, manage accounts, communicate with customers, maintain security, and comply with legal obligations.

Our Privacy Policy should be read together with these Terms.

27. Complaints

We aim to resolve customer concerns fairly and efficiently.

If you have a complaint about GreenNest, please contact us with:

Your name; Account or order details, where applicable; A description of the issue; and The resolution you are seeking.

We will review the complaint and respond within a reasonable period.

Nothing in this complaints process prevents you from exercising any statutory or legal rights available to you.

28. Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you under the laws of the country in which you live.

If you are a consumer living outside England and Wales, you may have additional mandatory rights under the laws applicable to your country of residence.

Nothing in these Terms is intended to prevent you from relying on mandatory consumer protections that cannot legally be excluded.

29. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it lawful where possible.

The remaining provisions will continue to apply.

30. Entire Agreement

These Terms, together with any applicable plan-specific terms, purchase information, Privacy Policy, and other policies expressly incorporated into the Services, form the agreement governing your use of GreenNest.

If there is a conflict between these Terms and mandatory consumer law, the mandatory legal requirement will prevail.

31. Contact Us

If you have questions about these Terms, your GreenNest account, a purchase, or our Services, please contact us.

Notynera LTD 128, City Road London, EC1V 2NX United Kingdom

Website: greennestcourse.org